Reference

Your Rights and Our Legal Commitments

dafanet operates under a defined legal structure designed to protect your account, your data and your transactions.

Clear Terms of UseData Protection PolicyAccount RightsDispute ProcessIndia Jurisdiction Context
dafanet Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights, a dispute with an account action, or a request to access or delete your personal data, our support…

Legal and Compliance Email Send written queries about terms, data rights or account disputes to our legal team…
Live Chat Support Our live chat operates around the clock and can direct your concern to the…
Formal Written Request Data access, data deletion and correction requests must be submitted in writing via our…
HOW WE HANDLE THIS

Data, Security and Account Transparency at dafanet

We manage your personal data with care and we are specific about what we collect, why we collect it, and how long we keep it.

Data We Collect

We collect your name, contact details, payment identifiers such as your UPI handle or linked Paytm number, and gameplay records. We use this data to operate your account and meet our legal obligations — nothing more.

Cookie Policy

Cookies on dafanet.org are used for session management, fraud prevention and performance measurement. You can adjust non-essential cookie preferences through the cookie settings panel without affecting your account access.

Account Security Practices

All account data is stored using encrypted protocols. Two-factor authentication is available and we strongly recommend enabling it. Passwords are hashed and never stored in plain text at any point in our systems.

Data Retention Period

We retain your account records for as long as your account is active and for a period following closure as required by applicable law. Financial transaction records linked to UPI, Paytm and PhonePe payments are held for the duration our legal obligations specify.

Your Right to Request Changes

You may request a correction, export or deletion of your personal data at any time by contacting us in writing. We will confirm receipt within 48 hours and complete valid requests within 30 calendar days.

Who to Contact

For all data-related legal requests, address your message to our Data and Legal team through the contact form on this page. For urgent account security concerns, live chat is available at any hour.

Common Legal and Policy Questions

Below are the questions we receive most often about our legal terms, your account rights and how we handle data. If your question is not covered here, reach us directly through the contact paths listed on this page.

Access and eligibility depend on local law and are available where local law permits. We recommend you verify that accessing our platform is permissible under the laws of your specific Indian state before creating or using an account.

Submit a written data access request through our secure contact form. We acknowledge all requests within 48 hours. Your data export will be delivered to your registered email address within 30 calendar days of our confirmation.

Yes. Send a written deletion request via the contact form. We will remove your personal data from active systems within 30 days, subject to any retention periods required by applicable law, such as financial transaction records for UPI or Paytm payments.

We do not store your UPI handle, PhonePe number or Paytm credentials on our servers beyond what is needed to process a transaction. All payment data is transmitted over encrypted connections and never shared with third parties beyond the payment processor handling the transfer.

Raise a formal dispute through our support team via live chat or email. Our internal resolution process reviews account actions and responds within five working days. If the internal process does not resolve your concern, we can discuss further escalation paths in writing.

We send an email notification to your registered address before any material change to our terms of use or privacy policy takes effect. The updated document is also published on this page with the effective date clearly marked at the top.

Session and security cookies are necessary for your account to function. Non-essential cookies — such as analytics or preference cookies — are optional and can be switched off through the cookie settings panel without affecting your ability to log in or transact.